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Who is The Argus Group?
Our Philosophy on Value

If your mail is anything like mine, your mailbox is crammed with dozens of beautiful catalogs offering virtually everything you could imagine purchasing -- all with the convenience and comfort of buying from your office or home, and at any hour of the day or night.

I recently ordered a telephone answering machine as a gift for my daughter, my parents, and my wife -- each of whom would use the identical machine, but would require different levels of training and service, and would put the device to varying levels of use.

As many questions as I asked, and as hard as I looked, I was unable to buy the necessary range of options and services along with the answering machines to meet the needs of each gift recipient. Nor could I 'play' with a variety of the choices, get the advise of an 'expert', or discuss topics such as suitability, warranty, repair, training, service, etc.

This seemingly simple transaction illustrated to me how important value is to a customer. At the Argus Group we support the products and services we provide through the delivery of such value-added services as consultation, application evaluation, selection assistance, training, rental/financing options, repair, testing, product availability, documentation, etc.

We have long recognized that Regulations, labor agreements, liability, concern for our fellow man, financial constraints, and common sense all indicate that we need to consider more than just sticker price when we make a purchasing decision. You may buy a product once, but you will be paying for it for years to come. If your car breaks down in Florida, you won't want to ship it to Detroit to get it repaired (and pay freight costs too!).

We welcome the opportunity to be of assistance and we invite your comments and suggestions as to how we can be more useful to you. Please feel free to contact us at any of the toll-free numbers listed below.

(800) 873-0456

Founded in 1950, we stock a complete line of occupational safety products, including many specialty and custom equipment packages for specific applications. We provide complete training in the proper use, care, maintenance and limitations of all instruments and respiratory protective equipment we sell.

(888) 5 ENVIRO

Enviroair offers a broad range of consulting, training, and testing services related to safety and environmental applications. Training programs are conducted by experienced instructors, and all work is performed by or supervised by a Board Certified Safety Professional, Certified Industrial Hygienist, and/or Registered Architect.

(800) 327-4260

Celebrating our 10th anniversary, ASC provides instrument repair, field service, preventative maintenance, rental/leasing, industrial batteries and lighting products and system start-up services. Call to request a copy of our new Rental Catalog!

Written by:
James A. Fitzgerald, AIA
President, Argus Group

Article Provided by: The Argus Group

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